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Technology · AI Perceptions snapshot

In AI answers about tech, Google and Microsoft are the default names, whatever the question

Asked five reputational questions that never named a company, the assistants kept returning to the same few incumbents and gave each a different role. Press attention and AI attention diverge sharply for several other brands.

  • Google
  • Microsoft
  • Apple
  • Meta
  • Amazon
  • OpenAI
  • Salesforce
  • IBM
  • Oracle
  • Tesla

Measured September 28, 2026ChatGPT, Claude, Gemini, Perplexity and Grok5 questions · 25 answers

Named most in these answers

See the evidence

Measured
September 28, 2026
Assistants
5
Questions
5
Answers
25
Brands
10
Named most
Google · 96%

Storylines in the answers

The threads the answers kept returning to, and the brands attached to each.

  1. Apple as the privacy default, Meta as the privacy problem
  2. Google as the main antitrust target
  3. Governance and workplace credentials for the enterprise names
  4. Heavy press coverage, little answer presence

What the assistants say

This snapshot covers answers from ChatGPT, Claude, Gemini, Perplexity and Grok, collected on 2026-09-28. There were five questions and 25 answers in total. The questions covered data trust, privacy records, best employers, responsible AI and antitrust scrutiny. The answers treated the sector as a small cast of incumbents, each with a recurring part. Apple was framed as the privacy default, Meta as the privacy problem, and Google as the main antitrust target. Microsoft was cited for governance, employer rankings and regulatory probes.

Several answers hedged the premise itself. ChatGPT wrote that "no major tech company is perfectly trustworthy with user data" before naming Apple as the strongest of the mainstream group. Perplexity opened its employer answer with "The best technology employers depend on which ranking you use", then listed NVIDIA, Google, Microsoft, Cisco and Salesforce.

Some brands appear on both sides of the privacy question. Google, Amazon and Meta showed up in answers about who is most trustworthy and in answers about who has the worst record. Google and Microsoft were named in answers to every question. On antitrust, ChatGPT, Gemini, Perplexity and Grok all put Google first, while Claude named Google and Microsoft together.

…no major tech company is perfectly trustworthy with user data…
ChatGPT, answering “Which technology companies are the most trustworthy with user data?”

Who owns the answer, and why

Google was named in 24 of the 25 answers, and Microsoft in 21. Apple (16), Meta (15) and Amazon (14) formed a second tier. OpenAI and Salesforce were named in 7 answers each, IBM in 2 and Oracle in 1. Tesla was named in none.

The answers credited Google mostly for Safety & Compliance, and Microsoft for a mix of Safety & Compliance and Labour & Workplace. Meta's credits leaned heavily to Safety & Compliance. Amazon's credits were also mostly Safety & Compliance, plus one for Price & Value. OpenAI's were mostly classed Not Substantive, meaning it was mentioned without a distinct reason attached. Perplexity named Meta, Google and Amazon in most of its answers, but it never named OpenAI.

Some names that carried the responsible-AI and employer answers sit outside the tracked brand set. Anthropic and NVIDIA appear in the text of several answers as leading names, and neither is a measured brand here. Oracle, IBM and Tesla are largely absent from the narrative. IBM appeared only in a responsible-AI answer from Gemini and one from Perplexity.

…the results consistently show Google as the most frequent target of antitrust regulators and lawsuits…
Perplexity, answering “Which technology company faces the most antitrust scrutiny?”

What the press is covering

In the PeakMetrics news index for the past 30 days, Google had by far the most mentions (700,366). Microsoft (149,498) and OpenAI (148,716) came next, followed by Amazon (102,927). Apple (65,278) and Meta (62,537) sat below them. Salesforce, IBM, Tesla and Oracle each had roughly 24,000 to 31,000 mentions.

The headlines describe a different world from the one in the answers. Google's recent headlines were product and partnership stories: Sheets, contrail trials with Cathay Pacific, Google Cloud and Maps. Microsoft's were mostly about Copilot, Azure integrations, stock purchases and tenders. Apple's centered on a CEO succession and its stock. Meta's mixed a settlement restricting teen use of Instagram and Facebook with wearable AI and a security issue. Amazon's included an NTSB report on a cargo plane at Miami airport and a plane crash story, alongside shopping deals. OpenAI's headlines covered model misalignment, a hack, a lawsuit and contractors reviewing chats. One Oracle headline mentioned EU antitrust scrutiny.

The best technology employers depend on which ranking you use…
Perplexity, answering “Which technology companies are the best employers?”

Where the two stories diverge

Coverage volume and answer presence do not track each other. Tesla drew 28,673 mentions in the news index and was named in none of the 25 answers, though none of the five questions was about vehicles. OpenAI drew coverage comparable to Microsoft's, yet it appeared in only 7 answers, mostly from ChatGPT and Claude. IBM and Oracle were near-absent from the answers despite sizeable news volume.

Apple is the sharpest contrast. The answers framed it around privacy design and on-device processing. Its recent headlines were about leadership change and share price, and none of the sampled headlines touched privacy. Amazon's answer presence was tied to privacy scores and fines, while its sampled headlines were about a plane accident and retail promotions. Oracle's one antitrust headline did not carry over, since no antitrust answer named it.

Meta is the one brand where a sampled headline matches an answer theme. The teen-restriction settlement sits alongside answers that cast Meta as a privacy problem. This is a thematic overlap in a single snapshot, not evidence that one caused the other.

What this means for comms teams

Press volume does not translate into presence in the answers. A brand can be heavily covered and still be missing when an assistant is asked who is trustworthy, a good employer or responsible on AI. Check both, and check them by question type, because a brand can be present for one reputational question and absent for another.

The cited domains show where the answers draw their evidence. The most-cited domains were forbes.com, trustarc.com, eff.org, bitdefender.com and reddit.com, alongside trade sites such as builtin.com, marketingcharts.com and eweek.com. Across the sources, the mix was Other 37%, Trade 30%, News 23% and Community 10%. Third-party rankings, advocacy scorecards and trade content therefore shaped these answers as much as news coverage did.

Two cautions apply. This is one run on one date, and live answers vary between runs, so treat it as a benchmark to repeat, not a ranking. Also note that the same brand can be named as both trusted and criticized in the same question set, so being named is not the same as being framed favorably.

The evidence

Which brands the answers named, and what they cited.

ChatGPT, Claude, Gemini, Perplexity and Grok answered 5 unbranded questions about this sector, 25 answers in all.

Visibility leaderboard

Ordered by visibility: the share of this sector's sampled answers that named each brand. With 25 answers, one answer is worth 4 points, so close positions are effectively ties. This is not a favorability ranking.

Visibility by brand

  1. 96%24 / 25
  2. 84%21 / 25
  3. 64%16 / 25
  4. 60%15 / 25
  5. 56%14 / 25
  6. 28%7 / 25
  7. 28%7 / 25
  8. 8%2 / 25
  9. 4%1 / 25
  10. 0%0 / 25
Measured September 28, 2026. ChatGPT, Claude, Gemini, Perplexity and Grok, 25 answers. Figures beside each bar are appearances out of answers.
Measured September 28, 2026. ChatGPT, Claude, Gemini, Perplexity and Grok, 25 answers.
RankBrandVisibilityChatGPTClaudeGeminiPerplexityGrokNamed in
1Google
96%
80%100%100%100%100%24 / 25
2Microsoft
84%
80%80%80%80%100%21 / 25
3Apple
64%
60%80%40%60%80%16 / 25
4Meta
60%
60%40%40%80%80%15 / 25
5Amazon
56%
60%40%40%80%60%14 / 25
6OpenAI
28%
80%40%0%0%20%7 / 25
7Salesforce
28%
20%0%40%20%60%7 / 25
8IBM
8%
0%0%20%20%0%2 / 25
9Oracle
4%
0%0%0%0%20%1 / 25
10Tesla
0%
0%0%0%0%0%0 / 25

Top cited domains

The domains the sampled answers cited most often, with each one's share of all citations in this sector. These are the most-cited sources, not every source cited. Bars are scaled to the most-cited domain.

  1. forbes.com
    7 citations3%
  2. trustarc.com
    4 citations2%
  3. eff.org
    4 citations2%
  4. bitdefender.com
    3 citations1%
  5. reddit.com
    3 citations1%
  6. builtin.com
    3 citations1%
  7. marketingcharts.com
    3 citations1%
  8. eweek.com
    3 citations1%

Source type breakdown

The type of site behind this sector's 8 most-cited domains, which account for 30 of the 213 citations in these answers. It is not the mix of every citation. Shares are of the classified citations only; domains the classifier could not label confidently are left out. Labels come from a classifier run on this site, not from a customer workspace's Smart Categories.

  • Other11 citations · 37%
  • Trade9 citations · 30%
  • News7 citations · 23%
  • Community3 citations · 10%

Benchmarks asked

The questions put to each provider. None names a brand, so a brand that appears in an answer was volunteered by the model.

  1. Which technology companies are the most trustworthy with user data?
  2. Which tech companies have the worst privacy record?
  3. Which technology companies are the best employers?
  4. Which tech companies are most responsible about AI?
  5. Which technology company faces the most antitrust scrutiny?

How this was measured

Measured September 28, 2026. This is a snapshot, not a ranking or a trend. Live model answers vary between runs: in one test, the same brand went from 40% to 30% to 70% visibility across three runs of the same benchmark questions.

This free check asks the same 5 assistants the paid AI Perceptions product benchmarks (ChatGPT, Claude, Gemini, Perplexity and Grok), on the same models, with web search on. Each question was asked once per assistant. It is refreshed periodically, not daily.

It records whether a brand surfaced in an answer and which domains the answer cited. It does not score how favorably a brand was described. The paid platform tracks Favorability daily across all five providers.

The story above was written by an AI model on September 28, 2026 from the stored answers and the PeakMetrics news data for this snapshot. Every quote is checked word for word against a stored answer before it is published.

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