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IBM · Technology

IBM shows up in responsible-AI answers as a supporting name, behind Google and Microsoft

In this snapshot, the assistants that named IBM tied it to AI ethics governance or enterprise deployment, but most did not name it at all. Its news coverage is heavy and mostly about markets and filings, not the responsibility question.

Measured September 28, 2026ChatGPT, Claude, Gemini, Perplexity and GrokCheck your own brand →

In AI answers

Visibility

8%

Share of sampled answers that named IBM. Measured September 28, 2026 · 5 assistants · 25 answers.

Answers naming it

2 / 25

Position by visibility

#8 of 10

In this snapshot only

In the press

News mentions

28,947

PeakMetrics news index, last 30 days.

IBM in the headline

4,370

Rank by press volume

#8 of 10

Within this sector

Named in 1 of 5 questions

Question
Which technology companies are the most trustworthy with user data?Named by: none
Which tech companies have the worst privacy record?Named by: none
Which technology companies are the best employers?Named by: none
Which tech companies are most responsible about AI?Named by: Gemini, Perplexity
Which technology company faces the most antitrust scrutiny?Named by: none

The evidence

One snapshot, measured September 28, 2026. Live model answers vary between runs, so treat these figures as a single sample of 25 answers, not a ranking or a trend. The questions never named IBM.

How the answers frame IBM

PeakMetrics asked five assistants five category questions that never named a brand, for 25 answers in total, measured on 2026-09-28. IBM appeared in 2 of the 25. Gemini and Perplexity named it. ChatGPT, Claude and Grok did not. Both answers that named IBM responded to the same question: "Which tech companies are most responsible about AI?"

Gemini gave IBM the strongest ethics framing. It listed IBM first among companies "frequently cited for responsible AI efforts" and described a "Responsible Technology Board" and an emphasis on transparency, explainability, fairness, privacy and human oversight. It later grouped IBM with Microsoft and Anthropic as companies "often highlighted" for proactive efforts. That is the one instance where IBM was credited for Sustainability & Ethics.

Perplexity framed IBM differently. It put IBM fifth on its short list, after Anthropic, Amazon, Google and Microsoft. It described IBM as commonly listed among leading AI companies, known for enterprise products such as watsonx. Its reasoning was about controlled business deployment, not ethics programs.

Google, Microsoft and others carried this question more often. Across the sector, Google was named in 24 of 25 answers and Microsoft in 21. This snapshot cannot say whether IBM's low count would repeat in another run.

…is also commonly listed among leading AI companies and is known in the results for enterprise-focused AI products like **watsonx**, which generally implies more controlled business deployment.
Perplexity, answering “Which tech companies are most responsible about AI?”

What the press is saying

IBM has substantial coverage in the PeakMetrics news index: 28,947 mentions in the last 30 days, 4,370 with IBM in the headline. That is far below Google (700,366) and Microsoft (149,498). It is close to Tesla (28,673) and Oracle (24,272), the two sector peers named least often in these answers.

The five recent headlines supplied are mostly incidental. Two are market-research reports listing IBM among key players, in telemedicine and computer-based sensing. One is an investor-filing item about Cullen Capital Management buying shares. One is a Chandigarh construction tender that appears to match on an "ibm" reference number, not the company. One is a techrights.org item claiming over 25,000 people are to be put on performance improvement plans by year's end. None of the headlines concerns AI responsibility.

The gap

The press sample is about markets, investors and workforce chatter. The AI answers that named IBM were about governance and ethics, or enterprise AI products. Coverage volume and responsible-AI visibility are separate measures here. IBM's news count is in the same range as Tesla's and Oracle's, yet IBM was named twice while those two were named in 0 and 1 of 25 answers.

Within the AI story there is also a split. Gemini carried a distinct ethics-governance narrative for IBM. Perplexity described IBM as an enterprise AI vendor, with its responsibility credential implied by controlled deployment.

What to watch

A comms team would take three points from this one snapshot. First, an ethics-governance framing exists in at least one assistant's answer, but it did not appear in the other four. Second, when IBM does appear, it sits beside Google and Microsoft, which the answers named far more often. Third, the news coverage the team sees does not predict what the assistants say on responsible AI.

Because live answers vary between runs, the useful next step is to re-run these benchmark questions and compare which assistants name IBM, and whether the ethics framing or the enterprise framing appears. These 25 answers should not be read as a ranking or a trend.

The evidence

Where IBM appeared, and what it was credited for.

Per-provider split

The same answers split by provider. Each provider contributes a handful of answers, so differences between them are small-sample differences.

  1. ChatGPT
    0%0 / 5
  2. Claude
    0%0 / 5
  3. Gemini
    20%1 / 5
  4. Perplexity
    20%1 / 5
  5. Grok
    0%0 / 5

Appeared in

The benchmark questions whose answers named IBM, with the provider that named it. The questions did not mention the brand.

  • Which tech companies are most responsible about AI?GeminiPerplexity

What the answers credited it for

The topics the answers tied to IBM when they named it, as labeled by a classifier run on this site (a Visibility Driver label, not a customer workspace's Smart Category). It describes what the answer discussed, not whether it was favorable.

  • Sustainability & Ethics1 answer

Press rank and AI rank

Where IBM sits among the 10 technology brands with news data in this snapshot, on each measure. Ranks only: the two measures use different units and time windows.

Rank by AI visibility

#8 of 10

  1. 8

Share of 25 sampled answers, measured September 28, 2026.

Rank by news mentions

#8 of 10

  1. 8

PeakMetrics news index, last 30 days.

Mention volume is not comparable across sectors, so both ranks are within this sector.

Recent PeakMetrics headlines

A sample of recent coverage from the PeakMetrics news index, covering the last 30 days. Links open the original article.

How this was measured

Measured September 28, 2026. This is a snapshot, not a ranking or a trend. Live model answers vary between runs: in one test, the same brand went from 40% to 30% to 70% visibility across three runs of the same benchmark questions.

This free check asks the same 5 assistants the paid AI Perceptions product benchmarks (ChatGPT, Claude, Gemini, Perplexity and Grok), on the same models, with web search on. Each question was asked once per assistant. It is refreshed periodically, not daily.

It records whether a brand surfaced in an answer and which domains the answer cited. It does not score how favorably a brand was described. The paid platform tracks Favorability daily across all five providers.

The story above was written by an AI model on September 28, 2026 from the stored answers and the PeakMetrics news data for this snapshot. Every quote is checked word for word against a stored answer before it is published.

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