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AI Perceptions · Generative Engine Optimization

The first GEO platform built for comms teams.

See how AI responses shape your brand's reputation, what's informing those answers, and where you can make an impact.

ChatGPTClaudeGeminiGrokPerplexity
The Dashboard

A live summary and action plan for how AI answers are impacting your brand — in one pane of glass with the rest of your data.

AI Perceptions/Patagonia/Dashboard
Updated today

AI Perception Score

72▲ +1 pt

Last 30 days · All models · 4,435 answers

Model Scorecard · Favorability

Grok
61%
Claude
57%
ChatGPT
57%
Gemini
57%
Perplexity
55%
Improving
Which fleece is the warmest?▲ +23
What happened when the founder gave away the company?▲ +19
Slipping
Are the jackets actually waterproof?▼ −10
Does the brand use sweatshops?▼ −9
What You Get

From what AI says to what you do next.

Trending Questions

BrandIs Patagonia actually sustainable, or just good marketing?
Trending
IndustryWhich outdoor apparel brands are the most ethical?
Trending
TopicAre recycled fabrics as durable as virgin ones?
Trending
ExecutiveWhy did the founder give away the company?
Trending

Know what's being asked

See the trending questions people are asking AI about your brand, your industry, a specific topic, or your executives — before you decide what's worth tracking.

AI Perception Score

72▲ +1 pt

Last 30 days · All models

A daily read, not a snapshot

Favorability tracked every day across five leading models, so you have a baseline instead of an occasional manual check.

Top Cited Domains

yourbrand.com2,213
industry-review.com1,406
trade-press.com972

Know the source

Every answer comes with its cited domains and pages — so you know exactly which sources are teaching the model what to say.

Top Movers · Week over Week

Improving
Which fleece is the warmest?▲ +23
Is it good for extreme cold?▲ +9
Slipping
Are the jackets waterproof?▼ −10
Are the products durable?▼ −8

Catch a shift while it's still small

Biggest week-over-week movers, favorable or unfavorable, so you know exactly where to look first.

Core Features

Everything, in one place.

Favorability & Trust — how AI models describe your brand, tracked over time, not a snapshot.

Citations & Sources — the exact domains and pages driving your AI answers.

Prompt Volume — what people actually ask about your brand, and how often.

Perception Score — an overall benchmark you can track and report on.

Biggest Movers — the questions shifting fastest, favorable or unfavorable, week over week.

Share of Voice — how you stack up against named competitors, prompt by prompt.

Smart Categories — purchase intent, tone, brand alignment, and more — fully custom.

Daily Tracking — prompts and responses collected fresh, every day, across all five models.

What Comms Teams Are Saying

Deeper reputation intelligence.

“
It's so helpful to have an AEO/GEO tool that sits right alongside our media monitoring and social listening data.
SB
Sarah Broyles
Measurement Strategist & Lead Analyst, Jackson Spalding
“
What I like most about AI Perceptions is that it connects two areas we typically look at separately. GEO isn't just about visibility in AI search — it's increasingly another lens into reputation.
MB
Michael Brito
Global Head of Data & Intelligence, Zeno Group
The Approach

GEO isn't a search problem. It's a narrative problem.

Rank trackers

  • —Score how often you show up
  • —Standalone, disconnected data
  • —Light on the "why"

AI Perceptions

  • ✓Shows why the AI says it
  • ✓Lives inside your narrative data
  • ✓Traces it to the fix

PeakMetrics is the first narrative intelligence platform built to close that loop.

The Narrative Intelligence Advantage

Not a standalone tracker. One record, with everything else you monitor.

News+Social+AI Answers→One Picture

A narrative shift in your coverage, traced straight to where it shows up in AI answers.

Case Study

A national movie theater chain traced a false, damaging narrative back to the LLM response spreading it.

A false narrative about the chain was gaining traction across news and social media. Comms could see it spreading, but not where it started — so there was no way to correct it at the source.

Industry: EntertainmentTrigger: Reputational CrisisResult: AI Answer Corrected
1

Challenge

Comms could see the narrative spreading across news and social, but not where it originated — so there was no way to correct it at the source.

2

Solution

AI Perceptions traced the narrative to an outdated page on the company's own site that was surfacing in LLM responses, and recommended a fix plus a public correction.

3

Outcome

Once the page was updated, the LLM used the corrected information in its answers — the brand got ahead of the story before it could define itself.

Questions & Answers

GEO and AI reputation, explained.

What does GEO mean for communications teams?
Generative Engine Optimization (GEO) focuses on how brands and information appear in AI-generated answers. For communications teams, that includes whether answers represent a brand accurately, reflect its key messages, and reinforce or undermine trust. AI Perceptions measures brand portrayals and cited sources alongside the broader narrative environment in PeakMetrics.
How is AI reputation monitoring different from tracking brand mentions?
Brand mention tracking shows whether a company appears in an answer. AI reputation monitoring examines how that company is described, which themes and claims appear, and how its portrayal changes over time — including favorability, trust-related language, messaging alignment, and competitive positioning.
Who is AI Perceptions designed for?
Communications, public relations, corporate affairs, and reputation management teams — including agencies advising clients. It helps these teams investigate brand portrayals, monitor emerging issues, compare competitive narratives, and assess whether their messages are reflected in AI answers.
How can it help during a reputation issue or crisis?
Teams can track questions about an issue, review how different models describe it, and investigate the sources cited in those answers. Because AI responses are analyzed alongside news and social conversations in the same platform, teams can see whether a narrative is appearing across those channels and identify what needs clarification or correction.
Can we correct inaccurate information in AI answers?
Communications teams can address inaccurate information in sources they control, seek corrections from publishers, and make accurate information easier to find. AI Perceptions identifies the cited pages to investigate and tracks whether subsequent answers change — it doesn't directly edit AI models or guarantee an update will change their responses.
Can it inform our earned media strategy?
Yes. AI Perceptions shows which publications, domains, and pages are cited in tracked answers. Teams can use that evidence to identify relevant sources, understand gaps in their brand's story, and prioritize content or media opportunities alongside audience relevance and editorial fit.
How do we measure progress in AI reputation?
Establish a baseline using a consistent set of questions, then track favorability, key-message alignment, competitive positioning, cited sources, and your overall AI Perception Score over time — without treating any single answer as representative of every interaction someone might have with an AI platform.

Know when the answer about you changes — and why.

See what AI is saying about your brand today.

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