THE PLATFORM
Intelligence that works
the way you do.
No two organizations face the same threats, operate in the same information environment, or need the same answers. PeakMetrics is built around that reality: a fully customized platform, configured to your organization, your risks, and your workflows from day one.
What you get from day one
Intelligent Platform. White-glove onboarding. Ongoing expert partnership.
Monitoring a brand, tracking an adversary, or protecting an executive. The platform adapts to your specific mission.
Analyzing...Extracting insights
Insights
EARLIEST SIGNAL
Detect
Surface what matters before it reaches critical mass: across every platform, in real time.
Surface emerging narratives, bot activity, deepfakes, and coordinated campaigns before they gain momentum. We don't give you an endless stream of mentions: we pair data to give you visibility into what actually matters, and score it based on risk and velocity for your brand.
Narrative Activity Summary
Bot & inauthentic account behavior
Narrative Detection
Identify emerging narratives and themes the moment they start moving, across news, social, and the open web.
Bot & Coordination Detection
Flag inauthentic amplification, coordinated behavior, and bot networks in real time.
Key Authors & Amplifiers
Know who's driving a narrative — journalists, influencers, adversarial accounts — and how much reach they have.
Origin Point Mapping
Trace where a narrative started and how it's spreading, so you can respond at the source.
Deepfake Detection
Identify AI-generated images, video, and audio designed to deceive: surfaced before they spread.
Customizable Risk Scoring
Score threats and opportunities based on your brand's unique risk profile — not a one-size-fits-all model.
Cross-Language Intelligence
Detection across 100+ languages. Narrative threats don't stay in one market — and neither does our coverage.
FULL UNDERSTANDING
Decipher
Answer the questions you couldn't before. See what's really happening online and what it means.
Decipher tells you why it matters. Our LLM-powered Smart Categories go deeper than keyword matching — they understand context, sentiment, and meaning to answer questions that traditional media monitoring simply can't.
Controversy framing
Smart Categories
AI-powered categorization that understands context and nuance, not just keywords, to surface the intelligence that matters most.
Trust & Favorability Analysis
Track how trust and brand favorability are shifting online in real time — across audiences and channels.
Audience & Cohort Mapping
Understand exactly who is talking — demographics, communities, and cohorts — and what they actually care about.
Authentic vs. Inauthentic
Separate real human sentiment from manufactured outrage — so your decisions are based on what real people think, not bots.
Violent Rhetoric Detection
Identify threats directed at executives and key personnel before they escalate.
INFORMED ACTION
Defend
From intelligence to action. Everything you need to respond, capitalize or correct the record.
All the intelligence in the world means nothing if it doesn't help you act. Defend closes the loop, turning narrative analysis into concrete action before damage is done. From rapid response briefings to GEO optimized brand fact centers, we give your team what they need to move fast and move right.
Response & Rapid DefenseCLAIM
Saw the new label. They swapped the oil, added three filters, and buried it in the fine print. Not the same product
STATEMENT
Same four ingredients since 2011. No seed oils, no filters, no reformulation. The label changed, the recipe didn't.
CLAIM
Saw the new label. They swapped the oil, added three filters, and buried it in the fine print. Not the same product
STATEMENT
Same four ingredients since 2011. No seed oils, no filters, no reformulation. The label changed, the recipe didn't.
Talking Points & Recommendations
AI-generated response guidance and recommended actions, grounded in what the data actually shows.
Narrative Takedowns
Issue takedowns and community notes against accounts that violate platform terms directly from the platform, at speed.
Brand Fact Centers
Deploy branded, fact-check sites that correct the record and protect your brand's truth online.
GEO Optimization
Generative Engine Optimization: ensure your brand's accurate narrative surfaces in AI-powered search results and LLM responses.
Rapid Response Briefings
Executive-ready situation briefs that synthesize the intelligence, the context, and the recommended next steps.
Real-Time Transparency
A clear, live view of what's happening online: shared across your comms, legal, and executive teams when it matters most.
ALERTING
Know the moment something matters
PeakMetrics alerts are built around your risk thresholds, not ours. You define what warrants attention — the platform handles the rest, delivering the right alerts to the right people before a situation escalates.
Narrative Velocity Alerts
Triggered when a narrative crosses your custom velocity or reach threshold — before it becomes a crisis.
Threat Escalation Alerts
Immediate notification when violent rhetoric, coordinated attacks, or deepfake content targeting your brand is detected.
Influencer & Key Author Alerts
Get notified when a high-reach voice enters a narrative, whether journalist, activist, or political figure.
Custom Smart Category Triggers
Alert on the specific conditions your team defines: trust decline, exec mention, competitor activity, and more.
EXPERT SUPPORT
A solutions team working alongside you
Technology is only part of the picture. Every PeakMetrics customer has a dedicated solutions consultant who knows their industry, understands their threat environment, and is available when it matters.
This isn't a support ticket queue. It's a partnership, proactive, strategic, and always on.
Dedicated Solutions Consultants
Your SC learns your brand, your risk profile, and your workflows deeply: then helps you get maximum intelligence from the platform from day one.
Custom Onboarding & Configuration
We configure your monitoring environment, scoring logic, and Smart Categories together: no off-the-shelf setup, no generic defaults.
Strategic Advisory
Proactive briefings, crisis readiness reviews, and strategic guidance on how to navigate the information environment specific to your industry.
Rapid Response Support
When something breaks, your solutions team is with you: helping interpret intelligence, draft responses, and coordinate action in real time.
Ongoing Optimization
As your brand and threat landscape evolve, your SC continuously refines your configuration: so the platform always reflects your current reality.
CONNECT WITH OUR TEAM
See the narrative intelligence platform built for you.
Every demo is tailored. We'll walk through what PeakMetrics looks like configured to your brand, your risks, and your information environment.
