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TotalEnergies · Energy & Utilities

AI answers cast TotalEnergies as a transition and disclosure name, not a service brand

In this snapshot, TotalEnergies surfaced when assistants discussed leadership, sustainability and innovation among oil majors, and almost never on reliability, value or service. Press coverage in the same period centered on football sponsorship, gas projects and a pricing dispute in France.

Measured September 29, 2026ChatGPT, Claude, Gemini, Perplexity and GrokCheck your own brand →

In AI answers

Visibility

7%

Share of answers that named TotalEnergies, with a 95% range of 6–9%. Measured September 29, 2026 · 5 assistants · 1,250 answers.

Answers naming it

90 / 1,250

Position by visibility

#8 of 15

In this snapshot only

In the press

News mentions

9,905

PeakMetrics news index, last 30 days.

TotalEnergies in the headline

2,140

Rank by press volume

#5 of 15

Within this sector

TotalEnergies gets more press than AI mentions. It ranks #5 of 15 in this sector by news volume but #8 by how often the sampled AI answers named it. In this snapshot, coverage volume and AI visibility do not line up.

Named in 42 of 250 questions, the 12 most-named shown

Question
Which energy companies have been accused of greenwashing?Named by: ChatGPT, Claude, Gemini, Perplexity, Grok
Rank the top publicly traded energy companies by revenue.Named by: Claude, Gemini, Perplexity, Grok
Who are the biggest oil and gas companies in the world right now?Named by: ChatGPT, Gemini, Perplexity, Grok
Which oil majors are best run, in your opinion?Named by: ChatGPT, Gemini, Perplexity, Grok
Which big oil companies put more money into renewables than into share buybacks?Named by: ChatGPT, Claude, Gemini, Grok
Which oil and gas companies are actually innovating in geothermal or other new energy areas?Named by: ChatGPT, Gemini, Perplexity, Grok
Are there any oil majors that are actually serious about cutting methane leaks?Named by: ChatGPT, Gemini, Grok
Are there any oil majors that are actually honest about their emissions numbers?Named by: ChatGPT, Perplexity, Grok
Which oil majors are investing most in carbon capture technology?Named by: ChatGPT, Gemini, Grok
Who are the most influential companies shaping the future of energy?Named by: ChatGPT, Perplexity, Grok
Are there any state-owned oil companies bigger than the private supermajors?Named by: ChatGPT, Gemini, Grok
Which energy companies are using AI and data analytics best to run their operations?Named by: ChatGPT, Gemini, Grok

and 30 more questions whose answers named TotalEnergies.

The evidence

One snapshot, measured September 29, 2026. These figures come from one quarterly run of 1,250 answers (95% range 6–9%), not a ranking or a trend. The questions never named TotalEnergies.

How the answers frame TotalEnergies

PeakMetrics asked 250 category questions that never named a brand, across ChatGPT, Claude, Gemini, Perplexity and Grok, on 2026-09-29. That produced 1,250 answers, and TotalEnergies was named in 90 of them. Among the 15 energy peers in the data, ExxonMobil (169), Shell (160) and Chevron (158) were named most often. TotalEnergies sat mid-table.

The mentions were uneven by assistant: Grok 36 of 250, ChatGPT 23, Gemini 16, Perplexity 10, Claude 5. They were also uneven by question intent. Visibility was highest on leadership (25%), sustainability (23%), innovation (16%) and investment returns (13%). It was 0% on reliability, value, service and clean energy options, and 1% on plan and billing.

The sampled answers show the pattern. Gemini's revenue ranking listed TotalEnergies among the top energy companies, describing it as a major oil and gas player with expanding renewables. Perplexity used it in an emissions-disclosure answer, and Grok placed it among green hydrogen developers. ChatGPT's answer on renewables versus buybacks named it, but its own working text said the data on TotalEnergies' renewables spending was insufficient.

The credited-for tags in the data are thin (Financial Performance, Sustainability & Ethics, and Not Substantive, one each), so the themes above come mainly from the answer text and the intent breakdown.

A 2022 review of eight major producers found that only TotalEnergies, Shell, Equinor, and Chevron publicly reported Scope 1, 2, and 3 emissions for 2016–2019.
Perplexity, answering “Are there any oil majors that are actually honest about their emissions numbers?”

What the press is saying

PeakMetrics' news index logged 9,905 mentions of TotalEnergies over the last 30 days, 2,140 with the brand in the headline. That is more than Exxon-adjacent peers such as Duke Energy or PG&E and well below Chevron (30,821) and Shell (16,227).

The recent headlines cluster around three storylines. One is sport sponsorship, with several TotalEnergies CAF Champions League and Afcon qualifier stories. The second is upstream gas, including an Azerbaijan gas investment and steps toward a final investment decision on Papua LNG. The third is a French controversy over cut-price gas.

Among the top developers of green hydrogen production capacity, with investments across dozens of smaller-scale projects (around 30 noted in one analysis).
Grok, answering “What energy companies are pioneering green hydrogen?”

The gap

The press story is operational and local: sponsorship, project decisions and a consumer pricing row. The AI story is a corporate-positioning one, in which TotalEnergies appears as one of several majors compared on transition credentials, disclosure and scale.

The French pricing controversy and the football sponsorship do not show up in the sampled answers. Questions closest to customer experience, such as reliability, service and billing, returned almost no visibility for the brand. Coverage volume also did not track answer presence. ConocoPhillips has fewer news mentions in the index (9,166) yet was named in fewer answers (59), while Chevron had roughly three times the news volume and was named far more often (158).

A major player in traditional oil and gas as well as expanding renewable energy portfolios.
Gemini, answering “Rank the top publicly traded energy companies by revenue.”

What to watch

For a comms team, the takeaway from this single snapshot is that the assistants tie TotalEnergies to the transition and disclosure debate. Whether the answers describe that position accurately is worth checking, since one answer cited a 2022 review as its basis and another said the underlying spending data was unclear.

The near-absence on service, value and plan-and-billing questions means customer-facing narratives, including the French gas pricing story, are not being carried by these assistants here. Live answers vary between runs, so treat these figures as one dated reading, not a ranking. Repeat the benchmark questions before drawing conclusions.

The evidence

Where TotalEnergies appeared, and what it was credited for.

Per-provider split

The same answers split by assistant, each with its 95% range. Where two assistants' ranges overlap, the difference between them may be noise.

  1. ChatGPT
    9%6–13%
  2. Claude
    2%1–5%
  3. Gemini
    6%4–10%
  4. Perplexity
    4%2–7%
  5. Grok
    14%11–19%

Appeared in

The 12 questions whose answers named TotalEnergies most often, with each assistant that named it. 42 questions named it in all. The questions did not mention the brand.

  • Which energy companies have been accused of greenwashing?ChatGPTClaudeGeminiPerplexityGrok
  • Rank the top publicly traded energy companies by revenue.ClaudeGeminiPerplexityGrok
  • Who are the biggest oil and gas companies in the world right now?ChatGPTGeminiPerplexityGrok
  • Which oil majors are best run, in your opinion?ChatGPTGeminiPerplexityGrok
  • Which big oil companies put more money into renewables than into share buybacks?ChatGPTClaudeGeminiGrok
  • Which oil and gas companies are actually innovating in geothermal or other new energy areas?ChatGPTGeminiPerplexityGrok
  • Are there any oil majors that are actually serious about cutting methane leaks?ChatGPTGeminiGrok
  • Are there any oil majors that are actually honest about their emissions numbers?ChatGPTPerplexityGrok
  • Which oil majors are investing most in carbon capture technology?ChatGPTGeminiGrok
  • Who are the most influential companies shaping the future of energy?ChatGPTPerplexityGrok
  • Are there any state-owned oil companies bigger than the private supermajors?ChatGPTGeminiGrok
  • Which energy companies are using AI and data analytics best to run their operations?ChatGPTGeminiGrok

Visibility by question type

The share of answers to each type of question that named TotalEnergies, with its 95% range. Each type has fewer answers than the whole run, so its range is wider.

  1. Reliability and quality
    0%0–4%
  2. Trust and reputation
    3%1–9%
  3. Value and price
    0%0–4%
  4. Customer service
    0%0–4%
  5. Safety and security
    1%0–6%
  6. Innovation
    16%10–24%
  7. Leadership and scale
    25%18–35%
  8. Employer and workplace
    6%3–13%
  9. Sustainability and ethics
    23%16–32%
  10. Avoid and risk
    3%1–9%
  11. Clean energy plans and residential solar
    0%0–4%
  12. Plans, billing and switching
    1%0–6%
  13. Investment and financial performance
    13%8–22%
Measured September 29, 2026. ChatGPT, Claude, Gemini, Perplexity and Grok. Types with no answers are left out.

What the answers credited it for

The topics the answers tied to TotalEnergies when they named it, as labeled by a classifier run on this site (a Visibility Driver label, not a customer workspace's Smart Category). It describes what the answer discussed, not whether it was favorable.

  • Financial Performance1 answer
  • Sustainability & Ethics1 answer
  • Not Substantive1 answer

Press rank and AI rank

Where TotalEnergies sits among the 15 energy & utilities brands with news data in this snapshot, on each measure. Ranks only: the two measures use different units and time windows.

Rank by AI visibility

#8 of 15

  1. 8

Share of 1,250 answers, measured September 29, 2026.

Rank by news mentions

#5 of 15

  1. 5

PeakMetrics news index, last 30 days.

Mention volume is not comparable across sectors, so both ranks are within this sector.

How this was measured

Measured September 29, 2026. 250 unbranded questions per sector, asked to ChatGPT, Claude, Gemini, Perplexity and Grok on their product models, with web search on. Refreshed quarterly.

This is a snapshot, not a ranking or a trend: AI answers vary from run to run. It shows whether a brand appeared and which sources were cited, not how favorably it was described. The paid platform tracks favorability daily.

Full method

In an early five-question test, the same brand went from 40% to 30% to 70% visibility across three runs, which is why every figure here is dated and treated as a snapshot.

The questions cover 13 intents, such as reliability, value for money and customer service. A model drafted them, a review pass removed paraphrases and questions that point to one company, and every question was checked so that none names a measured brand. Each was asked once per assistant in run 2026Q4.

Every visibility figure comes with a 95% range (a Wilson interval). Where two brands' ranges overlap, treat them as tied. The figures use all 1,250 answers. The quotes in the story come from a stratified sample of 60 of them, spread across every assistant and intent.

Summarized on September 30, 2026from this snapshot's stored answers. Every quote is checked against the original answer.

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