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Robinhood · Fintech & Payments

In AI answers about fintech, Robinhood shows up as a name in a security list, not a storyline

Across benchmark questions that never named a brand, Robinhood appeared rarely and mostly as one example among several. The press is busy with tokenized stocks and market moves, and the answers reflect little of it.

Measured September 29, 2026ChatGPT, Claude, Gemini, Perplexity and GrokCheck your own brand →

In AI answers

Visibility

5%

Share of answers that named Robinhood, with a 95% range of 4–7%. Measured September 29, 2026 · 5 assistants · 1,250 answers.

Answers naming it

64 / 1,250

Position by visibility

#13 of 15

In this snapshot only

In the press

News mentions

13,021

PeakMetrics news index, last 30 days.

Robinhood in the headline

3,049

Rank by press volume

#4 of 15

Within this sector

Robinhood gets more press than AI mentions. It ranks #4 of 15 in this sector by news volume but #12 by how often the sampled AI answers named it. In this snapshot, coverage volume and AI visibility do not line up.

Named in 35 of 250 questions, the 12 most-named shown

Question
Which investing and trading apps are worst at responding to customers during outages?Named by: ChatGPT, Claude, Gemini, Perplexity, Grok
Which fintech companies have faced the most regulatory scrutiny?Named by: ChatGPT, Gemini, Perplexity, Grok
Which investing and payment apps have a good track record with customer complaints?Named by: ChatGPT, Gemini, Perplexity, Grok
As a journalist covering fintech, which companies have had the most notable security failures in the past five years?Named by: ChatGPT, Claude, Gemini, Grok
Which fintech companies offer the best two-factor authentication options?Named by: ChatGPT, Perplexity, Grok
Rank the top fintech companies by product innovation.Named by: Claude, Gemini, Grok
Which fintech companies have the highest valuations?Named by: Claude, Perplexity, Grok
Which fintech companies are best for data scientists who want interesting problems and good pay?Named by: ChatGPT, Perplexity, Grok
I was locked out of my account after a failed identity verification. Which fintechs have the easiest process to appeal?Named by: ChatGPT, Grok
Which fintech startups are known for misleading marketing?Named by: Claude, Grok
Which fintech apps use biometrics and passkeys best for secure login?Named by: ChatGPT, Gemini
Which investing and trading apps stay online during heavy market volatility?Named by: ChatGPT, Grok

and 23 more questions whose answers named Robinhood.

The evidence

One snapshot, measured September 29, 2026. These figures come from one quarterly run of 1,250 answers (95% range 4–7%), not a ranking or a trend. The questions never named Robinhood.

How the answers frame Robinhood

In this snapshot from 2026-09-29, five assistants (ChatGPT, Claude, Gemini, Perplexity and Grok) answered 250 questions each. Robinhood was named in 64 of the 1,250 answers. Grok named it most often (25 of 250 answers), then ChatGPT (15), Claude and Gemini (9 each) and Perplexity (6).

Visibility by question intent was low almost everywhere. Service questions were the highest at 13%, followed by safety at 9%, employer and avoid at 8% each, and leadership and regulatory compliance at 7% each. Questions about money movement speed and account protection produced 0%. The one credit recorded for the brand was tagged 'Not Substantive'.

In the two stored answers we can read, Robinhood is a supporting name. Perplexity, asked about two-factor authentication, listed Robinhood alongside Wise, Betterment and Wealthfront as offering authenticator-app 2FA. It added that 'features can vary by account and change over time.'

Grok's answer on class action lawsuits over customer money was built around Synapse and its partner banks. The visible text names Synapse, Evolve Bank & Trust, AMG National Trust, American Bank, Lineage Bank, Yotta and Juno. Robinhood is tagged as a brand in that answer, but the text supplied does not describe it, so we make no claim about how that answer treated it.

The available comparisons mention **Wise (formerly TransferWise), Betterment, Robinhood, and Wealthfront** as offering authenticator-app 2FA, though features can vary by account and change over time.
Perplexity, answering “Which fintech companies offer the best two-factor authentication options?”

What the press is saying

PeakMetrics' news index logged 13,021 mentions of Robinhood over the last 30 days, 3,049 of them with the brand in the headline. The recent headlines center on two threads: tokenized stock and market or stock-price coverage.

One thread is the dispute with AMC over stock tokens, including 'Robinhood stock tokens don’t need AMC’s approval, Tenev insists' and 'AMC CEO Furious at Robinhood for Tokenizing Stock Without Permission'. Another is SEC tokenization guidance and its effect on the stock. A third is investor-facing coverage of price targets and buy areas.

The gap

Press volume for Robinhood is high, at about the level of Coinbase (28,217 mentions) and well above Chime, Klarna, Affirm and SoFi. Yet its answer presence (64 of 1,250) is close to Affirm's and Klarna's, and far below PayPal (532) and Block (508). Volume in the news did not translate into presence in these answers.

The content differs too. The press story is about tokenization, regulators and a public dispute with a company whose stock was tokenized. The answers we can read place Robinhood in a generic list of 2FA options. None of the supplied text touches tokenization.

What to watch

For a Robinhood comms team, this snapshot suggests the brand's current news narrative is not what assistants draw on when questions are about category qualities such as safety, service or trust. Where it does appear, security features may be the hook, so the sources behind those mentions are worth checking.

Grok accounts for the largest share of Robinhood's appearances. Teams may want to read those answers first, since they vary most from the other assistants. Because live answers vary between runs, treat this as one measurement on one date, not a ranking or a trend, and re-run the benchmark questions before drawing conclusions.

The evidence

Where Robinhood appeared, and what it was credited for.

Per-provider split

The same answers split by assistant, each with its 95% range. Where two assistants' ranges overlap, the difference between them may be noise.

  1. ChatGPT
    6%4–10%
  2. Claude
    4%2–7%
  3. Gemini
    4%2–7%
  4. Perplexity
    2%1–5%
  5. Grok
    10%7–14%

Appeared in

The 12 questions whose answers named Robinhood most often, with each assistant that named it. 35 questions named it in all. The questions did not mention the brand.

  • Which investing and trading apps are worst at responding to customers during outages?ChatGPTClaudeGeminiPerplexityGrok
  • Which fintech companies have faced the most regulatory scrutiny?ChatGPTGeminiPerplexityGrok
  • Which investing and payment apps have a good track record with customer complaints?ChatGPTGeminiPerplexityGrok
  • As a journalist covering fintech, which companies have had the most notable security failures in the past five years?ChatGPTClaudeGeminiGrok
  • Which fintech companies offer the best two-factor authentication options?ChatGPTPerplexityGrok
  • Rank the top fintech companies by product innovation.ClaudeGeminiGrok
  • Which fintech companies have the highest valuations?ClaudePerplexityGrok
  • Which fintech companies are best for data scientists who want interesting problems and good pay?ChatGPTPerplexityGrok
  • I was locked out of my account after a failed identity verification. Which fintechs have the easiest process to appeal?ChatGPTGrok
  • Which fintech startups are known for misleading marketing?ClaudeGrok
  • Which fintech apps use biometrics and passkeys best for secure login?ChatGPTGemini
  • Which investing and trading apps stay online during heavy market volatility?ChatGPTGrok

Visibility by question type

The share of answers to each type of question that named Robinhood, with its 95% range. Each type has fewer answers than the whole run, so its range is wider.

  1. Reliability and quality
    2%1–7%
  2. Trust and reputation
    1%0–7%
  3. Value and price
    1%0–5%
  4. Customer service
    13%8–21%
  5. Safety and security
    9%5–16%
  6. Innovation
    5%2–12%
  7. Leadership and scale
    7%4–14%
  8. Employer and workplace
    8%4–16%
  9. Sustainability and ethics
    2%1–7%
  10. Avoid and risk
    8%4–15%
  11. Transfer speed and features
    0%0–4%
  12. Fraud protection and account safeguards
    0%0–4%
  13. Regulatory standing and compliance
    7%3–14%
Measured September 29, 2026. ChatGPT, Claude, Gemini, Perplexity and Grok. Types with no answers are left out.

What the answers credited it for

The topics the answers tied to Robinhood when they named it, as labeled by a classifier run on this site (a Visibility Driver label, not a customer workspace's Smart Category). It describes what the answer discussed, not whether it was favorable.

  • Not Substantive1 answer

Press rank and AI rank

Where Robinhood sits among the 15 fintech & payments brands with news data in this snapshot, on each measure. Ranks only: the two measures use different units and time windows.

Rank by AI visibility

#12 of 15

  1. 12

Share of 1,250 answers, measured September 29, 2026.

Rank by news mentions

#4 of 15

  1. 4

PeakMetrics news index, last 30 days.

Mention volume is not comparable across sectors, so both ranks are within this sector.

Recent PeakMetrics headlines

A sample of recent coverage from the PeakMetrics news index, covering the last 30 days. Links open the original article.

How this was measured

Measured September 29, 2026. 250 unbranded questions per sector, asked to ChatGPT, Claude, Gemini, Perplexity and Grok on their product models, with web search on. Refreshed quarterly.

This is a snapshot, not a ranking or a trend: AI answers vary from run to run. It shows whether a brand appeared and which sources were cited, not how favorably it was described. The paid platform tracks favorability daily.

Full method

In an early five-question test, the same brand went from 40% to 30% to 70% visibility across three runs, which is why every figure here is dated and treated as a snapshot.

The questions cover 13 intents, such as reliability, value for money and customer service. A model drafted them, a review pass removed paraphrases and questions that point to one company, and every question was checked so that none names a measured brand. Each was asked once per assistant in run 2026Q4.

Every visibility figure comes with a 95% range (a Wilson interval). Where two brands' ranges overlap, treat them as tied. The figures use all 1,250 answers. The quotes in the story come from a stratified sample of 60 of them, spread across every assistant and intent.

Summarized on September 30, 2026from this snapshot's stored answers. Every quote is checked against the original answer.

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