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OpenAI · Technology

AI answers place OpenAI in the responsible-AI conversation, but rarely say why it belongs there

In this snapshot, OpenAI appeared mainly when assistants were asked which tech companies are most responsible about AI. Press coverage of OpenAI is heavy and centered on safety, security and data-handling incidents.

Measured September 28, 2026ChatGPT, Claude, Gemini, Perplexity and GrokCheck your own brand →

In AI answers

Visibility

28%

Share of sampled answers that named OpenAI. Measured September 28, 2026 · 5 assistants · 25 answers.

Answers naming it

7 / 25

Position by visibility

#6 of 10

In this snapshot only

In the press

News mentions

148,716

PeakMetrics news index, last 30 days.

OpenAI in the headline

26,567

Rank by press volume

#3 of 10

Within this sector

OpenAI gets more press than AI mentions. It ranks #3 of 10 in this sector by news volume but #6 by how often the sampled AI answers named it. In this snapshot, coverage volume and AI visibility do not line up.

Named in 4 of 5 questions

Question
Which technology companies are the most trustworthy with user data?Named by: ChatGPT, Claude
Which tech companies have the worst privacy record?Named by: ChatGPT
Which technology companies are the best employers?Named by: ChatGPT
Which tech companies are most responsible about AI?Named by: ChatGPT, Claude, Grok
Which technology company faces the most antitrust scrutiny?Named by: none

The evidence

One snapshot, measured September 28, 2026. Live model answers vary between runs, so treat these figures as a single sample of 25 answers, not a ranking or a trend. The questions never named OpenAI.

How the answers frame OpenAI

This is a single snapshot from 28 September 2026: 25 answers from five assistants to five category questions that never named a brand. OpenAI was named in seven of them. ChatGPT named it in four answers, Claude in two and Grok in one. Gemini and Perplexity did not name it in any.

The clearest context was the question about which tech companies are most responsible about AI. ChatGPT, Claude and Grok all named OpenAI there, alongside Google and Microsoft. Grok's answer described the Future of Life Institute index as ranking Anthropic, OpenAI and Google DeepMind as the leaders. It added that OpenAI was "Strong on some safety evaluations and commitments but with gaps in disclosure and implementation." ChatGPT's answer listed OpenAI third, behind Anthropic and Google DeepMind. Claude's answer listed OpenAI first among "major platform builders" described as responsible or ethical.

The other mentions were thinner. In the data-trust question, Claude's answer put OpenAI among the services that "rank among the least trusted." ChatGPT's answers to the data-trust, privacy-record and best-employer questions tag OpenAI as named, but the text supplied does not discuss it. Of the seven mentions, five were categorised as not substantive and two as safety and compliance. In most of these answers OpenAI was a name in a list rather than a brand with a stated reason attached.

…social platforms and emerging AI-driven services like X/Twitter, TikTok, and OpenAI rank among the least trusted…
Claude, answering “Which technology companies are the most trustworthy with user data?”

What the press is saying

PeakMetrics' news index recorded 148,716 mentions of OpenAI over the last 30 days, 26,567 of them with the brand in the headline. Among the ten technology peers in this dataset, only Google (700,366) and Microsoft (149,498) had more coverage.

The recent headlines centre on safety, security and data handling. They include "OpenAI flags new concerning AI behavior, to track model misalignment regularly," "OpenAI to launch new model with 'stronger safeguards' after hack," and a report that OpenAI was sued in Canada over an alleged failure to alert authorities about a school shooter's ChatGPT activity. Another headline says OpenAI "enlists contractors to review ChatGPT chats."

…strong on external testing and risk assessment, but still not top-tier overall by independent index scores…
ChatGPT, answering “Which tech companies are most responsible about AI?”

The gap

Press volume and AI visibility diverge here. OpenAI's news coverage is close to Microsoft's, but Microsoft was named in 21 of 25 answers and OpenAI in seven. Salesforce was also named in seven answers on roughly a fifth of OpenAI's news volume (30,584 mentions).

The subject matter overlaps only partly. The press storyline is incidents and safeguards, plus questions about how user chats are handled. The answers most often placed OpenAI among frontier AI developers in safety-index comparisons. Where the data-trust question came up, OpenAI was either absent from the visible text or named by Claude as one of the least trusted. The answers did not draw on the press storylines directly, and this snapshot cannot show why.

Strong on some safety evaluations and commitments but with gaps in disclosure and implementation.
Grok, answering “Which tech companies are most responsible about AI?”

What to watch

A comms team would take three things from this snapshot. First, the responsible-AI question is where OpenAI showed up, and the answers there leaned on third-party safety indexes and corporate reports. Those sources shape the description more than press headlines appear to.

Second, the data-trust and privacy questions are a separate exposure. Other companies carried those answers, and Claude's answer named OpenAI among the least trusted. That gap is worth testing with more benchmark questions on user data before drawing conclusions.

Third, these are single runs from five assistants on five questions. Answers vary between runs, so treat them as a starting point for repeated measurement, not a ranking.

The evidence

Where OpenAI appeared, and what it was credited for.

Per-provider split

The same answers split by provider. Each provider contributes a handful of answers, so differences between them are small-sample differences.

  1. ChatGPT
    80%4 / 5
  2. Claude
    40%2 / 5
  3. Gemini
    0%0 / 5
  4. Perplexity
    0%0 / 5
  5. Grok
    20%1 / 5

Appeared in

The benchmark questions whose answers named OpenAI, with the provider that named it. The questions did not mention the brand.

  • Which technology companies are the most trustworthy with user data?ChatGPTClaude
  • Which tech companies have the worst privacy record?ChatGPT
  • Which technology companies are the best employers?ChatGPT
  • Which tech companies are most responsible about AI?ChatGPTClaudeGrok

What the answers credited it for

The topics the answers tied to OpenAI when they named it, as labeled by a classifier run on this site (a Visibility Driver label, not a customer workspace's Smart Category). It describes what the answer discussed, not whether it was favorable.

  • Not Substantive5 answers
  • Safety & Compliance2 answers

Press rank and AI rank

Where OpenAI sits among the 10 technology brands with news data in this snapshot, on each measure. Ranks only: the two measures use different units and time windows.

Rank by AI visibility

#6 of 10

  1. 6

Share of 25 sampled answers, measured September 28, 2026.

Rank by news mentions

#3 of 10

  1. 3

PeakMetrics news index, last 30 days.

Mention volume is not comparable across sectors, so both ranks are within this sector.

Recent PeakMetrics headlines

A sample of recent coverage from the PeakMetrics news index, covering the last 30 days. Links open the original article.

How this was measured

Measured September 28, 2026. This is a snapshot, not a ranking or a trend. Live model answers vary between runs: in one test, the same brand went from 40% to 30% to 70% visibility across three runs of the same benchmark questions.

This free check asks the same 5 assistants the paid AI Perceptions product benchmarks (ChatGPT, Claude, Gemini, Perplexity and Grok), on the same models, with web search on. Each question was asked once per assistant. It is refreshed periodically, not daily.

It records whether a brand surfaced in an answer and which domains the answer cited. It does not score how favorably a brand was described. The paid platform tracks Favorability daily across all five providers.

The story above was written by an AI model on September 28, 2026 from the stored answers and the PeakMetrics news data for this snapshot. Every quote is checked word for word against a stored answer before it is published.

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